Licenses, Registrations and Other Legal Matters

LICENSES AND REGISTRATIONS

Ciqpay is committed to working closely and collaboratively with regulators from around the world. Ciqpay currently holds the following regulatory licenses, registrations, authorisations and approvals:

Europe

• France

Ciqpay France SAS has been granted registration as a Digital Asset Service Provider (DASP) by the Autorité des Marchés Financiers (AMF) (registration number E2021-037). Ciqpay France SAS can provide the following regulated services in France: digital assets custody; purchase/sale of digital assets for legal tender; exchange of digital assets for other digital assets; and operation of a trading platform for digital assets.

• Poland

Ciqpay Poland Spółka z Ograniczoną Odpowiedzialnością has been granted Virtual Asset Service Provider (VASP) registration by the Polish Tax Administration Chamber of Poland in Katowice (registration number RDWM – 465). The registration enables the company to provide crypto asset exchange and custody services.

For more information, please visit our website at www.ciqpay.com/.

Commonwealth of Independent States

• Kazakhstan – Astana International Financial Centre (AIFC)

CIQPAY KZ Technologies Limited has been granted a license by the Astana Financial Services Authority (AFSA) to operate a digital asset platform and provide custody services in the Astana International Financial Centre (AIFC).

Middle East

• Abu Dhabi Global Market (ADGM)

Ciqpay (AD) Limited has been granted a Financial Services Permission (FSP) by the Financial Services Regulatory Authority to carry out the Regulated Activity of Providing Custody, in relation to Virtual Assets. Once Ciqpay (AD) Limited has met the conditions set out in its FSP, it can commence providing custody services to Professional Clients.  

Americas

• El Salvdor (DASP)

Ciqpay El Salvador S.A. de C.V. has been granted a Digital Asset Services Provider (DASP) license, by the Comisión Nacional De Activos Digitales (CNAD), (registration number PSADA/003-2018) and the Bitcoin Services Provider (BSP) license, by Banco Central de Reserva (BCR), (registration number 678c5c0725764005aa47d42b) licenses. Ciqpay El Salvador S.A. de C.V. can provide the following regulated services in El Salvador: digital assets custody; purchase/sale of digital assets and its derivatives for legal tender; promote, structure, and manage all types of investment products in digital assets; exchange of digital assets for other digital assets; perform risk and price analysis on digital assets; and operate a trading platform for digital assets.

KYC

Ciqpay requires mandatory KYC to be undertaken to onboard any users in order to comply with legal and regulatory obligations including, but not limited to, rules governing anti-money laundering, counter-terrorism financing and sanctions; Ciqpay has created a number of educational resources to help users understand the KYC process, why it’s important and why we do it. These resources can be accessed here (with links to further resources embedded into those articles). For entities with specific U.S. connections seeking to onboard, Ciqpay may collect additional information.

Restrictions

We have notices regarding certain restrictions placed on our products and services which can be accessed. Users impacted by these restrictions are strongly encouraged to review these notices and seek independent advice. Please see the Ciqpay TOUs for a comprehensive list of restrictions and eligibility requirements to open and maintain an account on Ciqpay.com.

Customer Service

If you have any questions or complaints about Ciqpay’s products or services, please contact our customer service team who will be able to assist you. They are staffed 24 hours a day, 7 days a week and strive to address your concerns as quickly as possible.